Shipping policy

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

All Standard and Priority selected shipping options are shipped and delivered by UPS.

• UPS Ground 3-4 Business Days
• USPS Priority Mail 2-3 Business Days

Royalteewraps™ is not responsible for unexpected delays by USPS or UPS delivery services

We are not responsible for the items you have placed in the mail.  

We will not cover you for loss by currier companies.  That is where your tracking number comes in.  If your items get lost in the mail, you will need to lodge a formal investigation with the currier service company, for them to cover you for the loss/damages of your items.  If you chose not to ship your items tracked or signed for, and your items become lost, you will not be reimbursed for your loss/damages.  

Royalteewraps™ will not pay to cover cost of postage and/or lost items in the mail.  The currier company will be your main contact for loss/damages which have occurred under their services.

Customs, Duties, and Taxes

Royalteewraps™ is not responsible for any customs and related taxes applied to your order. 

All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Delivery Claims:

If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier, but you have not received it; you must contact UPS/USPS within 3 days to file a claim.

We will assist you in working with the carrier to complete the claims process.  

Please note: Claims can take up to 30 days to complete (depending on the shipping carrier service used).  Email Royalteewraps™ at support@royalteewraps.com.